Plumbing FAQ
Quick answers to the plumbing questions La Palma homeowners ask most often.
Frequently asked questions
What happens when I call?
You'll answer a couple of quick questions about the problem and your location, then be talk to a local plumber who serves your area.
Is there a charge to use this service?
No. Connecting with a plumber through this site is free. Any work, scheduling and pricing are agreed directly between you and the plumber.
How do I check a plumber's license in California?
Plumbing contractors in California are licensed by the Contractors State License Board (CSLB). Ask for the license number and look it up on the CSLB website before work starts.
What should I do first if a pipe bursts?
Shut off the main water valve - usually outside near the front of the house or in a box by the curb - then turn off power to anything near standing water and call.
Why does my water bill keep going up?
A hidden leak is a common cause: a running toilet, a leaking irrigation valve, or a pipe leaking in a wall or under the slab. The meter test on our leak detection page helps narrow it down.
What is a slab leak?
A leak in a water line that runs under or through the concrete foundation. Most La Palma homes are slab homes, so they're a common problem here. See slab leak repair.
Is La Palma's water hard?
Water across this part of Southern California is generally on the hard side, which leaves scale on fixtures and sediment in water heaters. The City of La Palma publishes an annual water quality report with details.
How long should a water heater last?
Tank water heaters often last around 8 to 12 years, sometimes less with hard water. Flushing sediment and checking the anode rod can help.
Who fixes the sewer line under the sidewalk?
In most Southern California cities, the homeowner is responsible for the sewer lateral to the main. See who's responsible for the sewer line in La Palma.
Do I have to replace old toilets when I sell?
California requires pre-1994 homes to have water-conserving fixtures, and sellers must disclose compliance. See the pre-1994 fixture rule.
Can tree roots really get into sewer pipes?
Yes. Roots are drawn to moisture and get in through joints and cracks in older clay and cast iron lines, then grow and trap waste.
Is PEX safe for drinking water?
PEX is widely used and approved for drinking water in California when installed to code. A plumber can explain the options for your home.